Arbitrator Charlene MacMillan brings more than three decades of labor relations experience and leadership to her work as an arbitrator. Having served as advisor, advocate, and chief negotiator in the private and public sectors, she has earned the trust of both labor and management for her integrity, fairness, competence, and professionalism. 

Arbitrator MacMillan is skilled in interpretation, negotiation and administration of collective bargaining agreements, and applies her deep understanding of the dynamics of collective bargaining when deciding matters brought to arbitration. 

A member of the National Academy of Arbitrators (NAA), Arbitrator MacMillan also performs academic peer review in matters of domestic and international labor-management relations, human resources, and dispute resolution. She continues to develop and deliver training for management and labor advocates alongside her arbitration practice.

Arbitrator MacMillan routinely adjudicates matters in a wide variety of industries and issues, including:

Industries
Aerospace∙ Automotive ∙ Communications ∙ Corrections∙ Customer Service (incl. Call Center) ∙ Defense ∙ Education ∙ Emergency Management ∙ Energy ∙ Engineering ∙ Exhibition & Convention ∙ Federal Sector ∙ Grocery∙ Healthcare ∙ Human & Social Services ∙ Information Technology ∙ Land Use & Planning ∙ Law Enforcement ∙ Local Government ∙ Oil & Gas ∙ Public Administration ∙ Public Health ∙ Public Safety ∙ Public Works ∙ Retail ∙ Securities ∙ Transit ∙ Transportation (incl. TNCs) ∙ Utilities

Issues
Arbitrability ∙ Benefits administration ∙ Bid systems ∙ Classification ∙ Compensation ∙ Contract administration & interpretation ∙ Contract implementation ∙ Deactivation ∙ Decision bargaining ∙ Discharge ∙ Discipline ∙ Drug testing ∙ DUI ∙ Effects bargaining ∙ Firearms & firearms training ∙ Harassment ∙ Fraud ∙ Insubordination ∙ Interest arbitration ∙ Jurisdiction ∙ Just cause ∙ Last-chance agreements ∙ Layoff & recall ∙ Leaves ∙ Overtime ∙ Performance management ∙ Policies ∙ Representation ∙ Safety ∙ Scope of practice ∙ Seniority ∙ Sexual harassment ∙ Social media ∙ Subcontracting/Contracting out ∙ Theft/Conversion ∙ Unfair labor practices ∙ Wage and hour ∙ Workplace violence/assault

Current national, regional and permanent arbitration panel appointments include: