Arbitrator Charlene MacMillan brings more than three decades of experience and leadership in the field of labor relations to her work as an arbitrator. As a labor relations professional in the private and public sectors, she has held the roles of strategic advisor, advocate, chief negotiator and program manager. This experience has equipped Arbitrator MacMillan with valuable insight into the realities of collective bargaining.
Due to her extensive background in the field, and her commitment to continuous learning, Arbitrator MacMillan is skilled in interpretation, negotiation and administration of collective bargaining agreements. She is trained and certified in arbitration, contract, labor & employment law, and mediation.
She also performs academic peer review in matters of domestic and international labor-management relations, human resources, and dispute resolution.
Arbitrator MacMillan applies her deep understanding of the dynamics of labor relations and collective bargaining when deciding matters brought to arbitration, and has earned the trust of both unions and employers for her integrity, fairness, competence, and professionalism.
She is an active member of the National Academy of Arbitrators (NAA), the preeminent organization of labor and employment arbitrators in the United States and Canada, and serves on a number of national, regional and permanent panels. She also accepts direct appointments from parties.
Arbitrator MacMillan continues to develop and deliver training for management and labor advocates alongside her arbitration practice.
Arbitrator MacMillan routinely adjudicates matters in the federal, public and private sectors, and across a wide variety of industries and issues:
Industries
Aerospace∙ Automotive ∙ Communications ∙ Corrections∙ Customer Service (incl. Call Center) ∙ Defense ∙ Education ∙ Emergency Management ∙ Energy ∙ Engineering ∙ Exhibition & Convention ∙ Federal Sector ∙ Grocery∙ Healthcare ∙ Human & Social Services ∙ Information Technology ∙ Land Use & Planning ∙ Law Enforcement ∙ Local Government ∙ Oil & Gas ∙ Public Administration ∙ Public Health ∙ Public Safety ∙ Public Works ∙ Retail ∙ Securities ∙ Transit ∙ Transportation (incl. TNCs) ∙ Utilities
Issues
Arbitrability ∙ Benefits administration ∙ Bid systems ∙ Classification ∙ Compensation ∙ Contract administration & interpretation ∙ Contract implementation ∙ Deactivation ∙ Decision bargaining ∙ Discharge ∙ Discipline ∙ Drug testing ∙ DUI ∙ Effects bargaining ∙ Firearms & firearms training ∙ Harassment ∙ Fraud ∙ Insubordination ∙ Interest arbitration ∙ Jurisdiction ∙ Just cause ∙ Last-chance agreements ∙ Layoff & recall ∙ Leaves ∙ Overtime ∙ Performance management ∙ Policies ∙ Representation ∙ Safety ∙ Scope of practice ∙ Seniority ∙ Sexual harassment ∙ Social media ∙ Subcontracting/Contracting out ∙ Theft/Conversion ∙ Unfair labor practices ∙ Wage and hour ∙ Workplace violence/assault
National & Regional Arbitration Panel Appointments
— American Arbitration Association (AAA)
— Federal Mediation & Conciliation Service (FMCS)
— National Mediation Board (NMB)
— Alaska Labor Relations Agency (ALRA)
— California State Mediation & Conciliation Service (CSMCS/PERB)
— Montana Board of Personnel Appeals
— Nevada Employee-Management Relations Board (EMRB)
— Oregon Employment Relations Board (ERB)
— The Labor Relations Connection (LRC)
— Virgin Islands Public Employees Relations Board (VIPERB)
— Washington State Public Employment Relations Commission (PERC)
Permanent Arbitration Panel Appointments
— AEA-ASD Panel of Arbitrators
— ATU 587-KC Metro Transit
— Drivers Union-HopSkipDrive
— SEIU 1199NW-Northwest Hospital
— UFCW-Western Washington Grocery Employers
— UFCW 1564-Albertson’s/United Supermarkets
— UFCW 1564-Smith’s Food & Drug Stores
— USPS-APWU: Alaska, California, Idaho, Montana, Oregon, Washington
— USPS-NALC: Alaska, Idaho, Montana, Oregon, Utah, Washington
— USPS-NPMHU: Alaska, California, Colorado, Oregon, Washington, Wyoming
Charlene MacMillan, Arbitrator 